UX Researcher

Location: New York Type: Full-Time Salary: Negotiable

The role will require practical execution of research in both primary and support roles. Utilizing User Centered Design practices and ensuring that user needs are at the forefront of discussions and decisions made.


  •  Interface with product/design, and development teams to raise awareness of user needs, pain points, and behaviors
  •  Understand stakeholder research needs and identify the right research methodologies to address them
  •  Fully execute research projects from initial kick off to fielding/interviewing to sharing findings as the primary researcher
  •  Develop UX Research artifacts including proposals, moderator’s guides, and results summaries
  •  Synthesize research findings elegantly and efficiently
  •  Empower colleagues in the organization by supporting them in their own research


  •  Identify unmet research opportunities that can add value and efficiently execute them
  •  Recruit and maintain lists of targeted research participants from internal and external


  •  Serve as a source of user knowledge for the organization



  •  An obsession with understanding how to make amazing user experiences
  •  2+ years of experience conducting formal research
  •  Degree in HCI, interaction design, cognitive psychology, social science, statistics or a

related field

  •  Practical knowledge of qualitative and quantitative research techniques like usability

testing and surveys

  •  Experience with UX Research tools like the OptimalSort, Treejack, UserZoom,

UserTesting.com, or other research tools

  •  Experience with Qualtrics, SurveyMonkey, or other survey platforms
  •  Basic knowledge of statistics and data analysis
  •  Willingness to challenge the status quo when it comes to addressing the needs of users ●  Fluency with personas and segmentation
  •  Enthusiasm in ambiguity and uncertainty
  •  Comfort operating autonomously